faq

 

PROGRAMMING & SERVICES


What is here!?
Representing a historic first, here! is a precedent-setting television destination dedicated to serving the country's gay and lesbian audience. here! offers original films and series, recent theatrical and video releases and a wide range of programming targeting gay and lesbian viewers. here! is available nationwide via satellite and cable providers.

What type of programming will I find on here!?
here! presents the very best programming targeted for the gay and lesbian community.

Can I receive Dolby Digital 5.1 audio on here!?
Presently, here! is not available in Dolby 5.1 Digital Surround Sound.

Does here! provide closed-captioned programming?
Many of our current features and programming titles are Closed Captioned for the hard-of-hearing. This service, when available, will be noted in the program listings and your Electronic Program Guide. We are currently working on captioning more of our content for our hearing impaired viewers.

How often does here! update its programming with new shows and movies?
here! premieres new programming each and every week! In our efforts to bring you our most exciting features, here! offers new programs each month and special shows each week in addition to popular favorites and heavily requested titles.

How do I find out when my favorite show is airing or re-airing on here!?
For the latest programming information please see our online schedules. All up-to-date air times and dates can be found there. If what you are looking for is not listed, please check back as it is not currently scheduled.

How do I obtain a copy of a particular program that aired on here!?
Sorry, currently here! does not personally provide and/or sell copies of its original or acquired programs. However, some original programs and features are available on DVD from various outlets including Amazon.com.

How do I obtain a transcript of a program that aired on here!?
Sorry, currently here! does not provide and/or sell transcripts of its original or acquired programs.

I have an idea for a show, how do I get my show idea on here!?
Please be advised that here! does not directly accept unsolicited creative ideas or materials. Creative materials should be sent to a literary agency, as all submissions to here! must come through an agent.



SUBSCRIBING


How do I get here!?
here! is available nationwide on the following cable systems: Alameda Power and Telecom, Atlantic Broadband, Bend Broadband, Brighthouse Networks, Buckeye, Cablevision, Canby Telcom, Charter, Click!, Comcast, Cox, Mediacom, RCN, Sigecom, Time Warner Cable and Verizon. here! will be available on additional cable systems over the next few months. Please sign up for our monthly e-newsletter here! to get regular updates on our availability on additional cable systems.

What channel is here! on?
here! is available nationwide different channel placements determined by your cable provider. Please choose your provider here for more information.

Who can I contact about a video or audio reception problem on here!?
First, you should check your personal home equipment. Sound and picture problems often can be the result of a loose connection. Secondly, the reception problem may be the result of your connection as provided by your satellite or cable provider. As always, you can reach here! through our contact page.

Is here! available outside the U.S.?
Currently, here! is available outside of the United States in Canada on Rogers Cable.


CORPORATE


Where are the here! offices?
here! Networks operates offices in New York City and Los Angeles, California.

Mailing address:

Los Angeles
here! Networks
10990 Wilshire Boulevard
Penthouse
Los Angeles, CA 90024

New York
here! Networks
245 W. 17th Street
12th Floor
New York, NY 10011

How can I contact someone at here!?

You can contact here! via our contact page.

How do I apply for a job at here!?
All available employment opportunities are posted on our website. Please see the jobs page.



WEB

How do I join heretv.com?
Everyone is welcome to sign up for our weekly newsletter via our sign-up page.

How often are program schedules made available on heretv.com?
All here! program schedules are updated on a weekly basis.

What program information is available in your online schedules on heretv.com?
The here! interactive programming schedule provides all time and dates of programming availability along with a detailed synopsis.

How can I contact here! with programming comments or questions?
You can contact here! with any programming comments or questions via our contact page.

What is a plug-in, and what plug-ins are required for heretv.com?
Plug-ins are software modules which enhance your browser's capabilities. The plug-ins needed on this site allow your browser to display different types of audio or video content.

Shockwave/Flash
The Shockwave and Flash plug-ins enable you to view rich media content, like animation and interactive games. This site makes extensive use of Flash, and Streaming Media.

To download Shockwave click here!
To download Flash click here!

Quicktime, RealPlayer and Windows Media
The QuickTime, RealPlayer and Windows Media plug-ins enable you to watch video and hear audio on the site. To enjoy streaming video you need to install Quicktime, RealPlayer or Windows Media.

To download Apple QuickTime click here!.
To download RealPlayer click here!.
To download Windows Media click here!.

What are cookies?
A cookie is a message sent to a Web browser by a Web server. Your browser stores the message in a text file called cookie.txt. The message is then sent back to the server each time the browser requests a page from the server!

How do I turn on cookies on Netscape 4.0 and above?
Go to the "Edit" menu in your browser, and then into "Preferences." From there, select "Advanced" and click the "Accept all cookies" button. That should do it.

How do I turn on cookies on Internet Explorer 4.x?
Go to the "View" menu in your browser, and then into "Internet Options." From there, select "Advanced," scroll down and check the button "Always accept cookies."

How do I turn on cookies on Internet Explorer 5?
Select "Tools" in your browser menu, then choose "Internet Options." Then select the "Security" tab and click the "Custom Level" button. Scroll down to the "Cookies" section, click on the "Enable" radio button for both "Per session cookies" and "Stored on computer." Click "OK" and then click "Apply." Close the window and you?re done.


RSS

What is RSS?
RSS, which stands for really simple syndication, is a format for syndicating news and the content of news-like sites, including major news sites, news-oriented community sites, and personal weblogs. (source XML.com)

How do I subscribe to RSS?
RSS requires an enabled browser such as Safari for Mac, or a downloadable reader which you can acquire from www.rssreader.com

Once you have a reader on your computer, you can copy the .rss link into the address section to subscribe to the feed. Once you have subscribed, you will be automatically notified of updates to the news section of the here! site.

 




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